Privacy policy

We process personal data sparingly and purposefully.

1. Responsible persons

Travel agency Traeger, owner Wena Traeger, Breite Straße 4, 07381 Pößneck
Phone: 03647 / 505610
E-mail: hallo@reisebuerotraeger.de

2. Website call

When called up, your browser transmits technically necessary connection data, such as IP address, time, file called up and browser information. The processing is carried out for secure and stable provision on the basis of Art. 6 Abs. 1 lit. f GDPR. The hosting provider is Cloudflare, Inc.; processing may take place outside the EU. Cloudflare uses recognized data protection guarantees for this purpose.

3. Travel request

When submitting, we transmit your contact data, travel wishes and, if necessary, your consultation request encrypted to our central SaaleMomente administration at restaurant-schmiedehafen.de. There we store the request for processing by authorized employees. The travel agency and you will receive an incoming e-mail, as long as the mailing is successful. The basis is the processing of your request in accordance with Art. 6 Abs. 1 lit. b GDPR. To limit abuse, we also store a cryptographically derived value of your IP address. The actual IP address is not stored in the request database. An appointment request is not yet a confirmed booking.

4. Contact by phone or email

If you contact us, we will only process your information to process the request. We delete them as soon as they are no longer necessary for this purpose and do not conflict with any statutory storage obligations.

5. External links

When external links are clicked on, for example to SaaleMomente, Instagram or Facebook, the data protection notices of the respective provider apply. A connection is only established by your click.

Optional statistics and your choices

Only with your voluntary consent do we collect page views, clicks and steps in booking and request forms. Our own statistics use a random session identifier and the public page address without URL parameters; if applicable, only the hostname of a referring website is collected. Names, e-mail addresses, telephone numbers, form content and private access links are not transmitted to the statistics. The statistics are not used for advertising or cross-site user profiles. Technical processing: Cloudflare (see service providers and international processing below). The legal basis is Art. 6 Abs. 1 lit. a GDPR and § 25 Abs. 1 TDDDG for the optional storage and access in the browser.

With “Only necessary” you can reject the statistics. “Accept all” allows the described optional statistics. The selection is valid on this website and in its embedded booking area; another website requires its own selection. Via "Privacy Settings" you can change or revoke them at any time. As of the revocation, no further statistical events are recorded; the lawfulness of prior processing remains unaffected. A random statistic identifier is only in the browser’s session memory. The selection together with the version and time is in the local browser memory. We consider them for 180 days and remove them after expiration at the next call. The necessary storage of the selection takes place in accordance with § 25 Abs. 2 No. 2 TDDDG; the proof of an actually granted consent is stored with statistical events. Statistical events and related evidence are regularly removed after 400 days in the regular cleanup run. Combined SaaleSpa pedometers do not contain session identifiers.

Bookings, requests and necessary functions are possible without statistics. Technically necessary protection against duplication, temporary form designs, private access links and secure team login remain separate. For contract processing, Art. 6 para 1 lit. b, for required security functions, if applicable, lit. f GDPR and for required storage § 25 para 2 no. 2 TDDDG apply. Advertising pixels, Google Analytics and external analysis scripts are not used.

7. Your rights

Within the legal framework, you have the right to access, rectification, deletion, restriction of processing, data portability and objection. You can also complain to a data protection supervisory authority.

8. Standing

Status: 2. October 2026

Technical service providers and international processing

For website delivery, central administration data and files, we use Cloudflare (Cloudflare, Inc., USA). The restaurant reservation database and parts of the team registration are made via Supabase (Supabase Pte). Ltd.) provided. E-mail communication takes place via the set up STRATO mailboxes (STRATO GmbH, Germany). Recipients within our company are only employees who need the information for their respective task.

Cloudflare and Supabase may also process data outside the European Economic Area. Information about their contractual data protection conditions and planned transmission guarantees can be found at Cloudflares and supabase. Provides information about the mail service STRATO Ready.

Storage period and purpose limitation

Requests and contact data are stored for processing and necessary proof. If the purpose ceases and there are no longer any legal obligations or justified claims, the data must be deleted. Accounting documents, including invoices, are generally kept for eight years; business letters are regularly kept for six years and books or annual financial statements for ten years. In individual cases, ongoing proceedings or other legal obligations may require longer deadlines. The deadlines begin in accordance with the applicable legal rules. A longer period of storage of documents does not justify the flat-rate storage of all forms.

Access, rectification and deletion

To exercise your rights, you can contact the above-mentioned contact address of the controllers. We check the authorization for the request and answer it in principle within one month; in the case of a legally permissible extension, we will inform you in good time. Legally preserved documents remain stored for this purpose and are no longer used for advertising. You can object to a processing according to Art. 6 Abs. 1 lit. f DSGVO for reasons of your special situation. Consent to voluntary publications can be revoked at any time with effect for the future. You can go to the Thuringian State Commissioner for Data Protection and Freedom of Information Complaint.

Private Holiday Sites, Day Plans and Travel Wishes

For private plans created voluntarily, we store titles, host names, dates and locations, expiration and personal information. Invited people can add feedback, appointment and activity requests, or their responses for a travel comparison after consent. Voluntary food wishes are only stored with separate consent. The stored Hafenbar preview contains the photo montage you have designed; the original location photo is processed locally in the browser when you design it.

The edit link allows changes to the entire plan; it is intended for the host only. People with the invitation link will see the plan and summarized feedback. Individual names and food wishes remain with the host. When comparing travel, the names and answers of both travelers become visible together as soon as both have responded. The responsible team will only receive access via the administration if the host expressly submits the plan as a request.

For changes or deletion of your own feedback, a personal access is stored in the local browser memory; in addition, the personal feedback link can be secured. Please keep private links confidential. Hosts can delete their plan including feedback and photo. Guests can withdraw their own feedback. Plans expire after at least 180 days or, for later dates, 60 days after the scheduled date; the term for installation or renewal is at most 730 days. The specific expiration date is in the processing area. Expired content is no longer accessible and is regularly deleted. A separately submitted business request will be preserved in accordance with the above rules for requests.

Personal coupon gift link

When designing a digital envelope voluntarily, we store the recipient name and the personal message for the existing voucher. Via the separate gift link, this information as well as product, value, remaining credit and validity of the voucher are available. Order access, contact details of the buyer and payment information are not displayed. The buyer can deactivate the gift link; the underlying voucher remains in place.

Your travel choices during the visit

If you use the travel selection, we will remember your chosen travel preferences in this browser tab so that you do not have to enter them again in the request form. No names, e-mail addresses or telephone numbers are stored. With “Reset Selection”, after a successfully submitted request or when closing the tab, the selection is removed. At the next page call after eight hours, it is also discarded.